Your Data. Our Responsibility.

1. Introduction

This Privacy Policy explains how Logfin Freight ("we", "our", or "us") collects, uses, and protects the personal information you provide when you visit our website, contact us, or use our logistics and freight services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Contact information such as your name, email address, phone number, and company details.
• Shipment details including pickup and delivery addresses, cargo description, and related documentation.
• Communication data such as inquiries, quote requests, and any messages you send to us.
• Website usage data such as IP address, browser type, and pages visited, collected via cookies or similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and manage our freight forwarding, customs clearance, and logistics services.
• To prepare quotations, proposals, and contracts based on your shipping requirements.
• To communicate with you regarding your shipments, queries, or support requests.
• To improve our website, services, and customer experience.
• To comply with legal, regulatory, and customs requirements applicable to logistics operations.

4. Sharing of Information

We do not sell your personal data. We may share your information only in the following situations:

• With trusted partners such as shipping lines, airlines, transporters, and customs agents, solely for fulfilling your shipments.
• With service providers who assist us with IT, communications, or data storage, under appropriate confidentiality agreements.
• When required by law, regulation, or legal process, or to respond to valid government or regulatory requests.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations, including taxation, customs, and accounting rules.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal and contractual limitations.
• Object to or restrict certain types of data processing.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

8. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and to analyze basic usage patterns. You can manage or disable cookies through your browser settings, although some features of the website may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of such third-party sites and recommend that you review their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with an updated "Last updated" date.